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Worldwide shipping (within 2-6 working days) delivery is available to all countries. Standard delivery in Turkey within 1-5 working days. 

Should you wish to return or exchange an item, we ask that you email our after sales team within 15 days of receiving the parcel. They will issue you with a Return Authorisation Number, you then have an additional 15 days to return the item to us.

PLEASE NOTE

Orders to countries outside Turkey are subject to possible taxes and customs duties in the country of destination. These costs and the related formalities are at the expense of the customer/consignee.  

CUSTOMIZED PRODUCTS

However, products that are customized with letters are not returnable. You can ask for change or return and we may accept it. If we accept your request to change, you should to pay the difference in price (if there is any), on prior.

Please check our Shipping Policy and Return & Exchange Policy for further information.