We do our very best to ensure that you receive your zoey design products as fast as possible. Our products are distributed from our studio in Istanbul, Turkey.
Shipping cost for the orders are calculated automatically by our system. Your orders will be shipped mainly by Ups (international orders) and Yurtici Kargo (domestic orders).
Shipping is free of charge for the orders over 500TL within Turkey. The fix shipping fee for the orders below 500TL will be added automatically to the total amount on the cart page.
1-2 working days for the orders in Istanbul
2-4 working days
for the rest of the cities in Turkey
purchase your product, you will receive an automatic mail about your order
details. If you would like to make any change or cancel your order, please
inform us as soon as possible.
In the weekdays (except national days) the goods ordered until 13:00 will be shipped on the shipping days, monday, tuesday and thursday.
When our courier company issue your order, you will receive an automatic mail about the tracking number and status of your order.
The shipping fees be calculated by our system and added automatically to the total amount on the cart page. You will see the total amount before placing the order.
2-3 working days for Europe
3-5 working days for the rest of the world
Orders may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Unfortunately, we have no control over these charges, and cannot tell you what the cost might be, as customs policies and import duties vary from country to country, so we advise all our customers to contact their local Customs office or tax authority.
The customer must take full liability for any parcels returned to us due to unpaid customs charges.
The amount to be paid will depend on the type of goods and where they are produced (Country of Origin). As stated above, it is the customers’ responsibility to cover any duties and fees levied by their own country (if applicable). If you do not pay this fee, local custom regulators will not release the package to you and will send it back to zoey design studio in Istanbul.
It is our goal to deliver within the above mentioned times, however, delivery dates are not guaranteed as shipments are handled by third parties.
Order cut-off times are provided as a guideline only and do not take into account possible delays caused by payment authorization.
Orders will be processed in accordance with the Terms of Service.
We are unable to change the delivery address on orders
When your order is dispatched, we will send you a confirmation email with your tracking details so you can follow your order’s journey. Please Contact Us if you have any questions or concerns about your order delivery.
Telephone: +90 850 307 8195
When contacting us please provide your order number so that we can give you a fast and accurate response.
zoey fun | KHAKI CORD | PHONE NECKLACE & CASE
Keep your hands free with an elegant zoey.
Enjoy shopping and dancing without fearing that your phone might slip from your hands.
This exclusive zoey is not only an elegant eyecatcher & accessory but also a practical companion in your everyday life.
Embrace your loved ones and life itself with both hands.
The exclusive collection offers different options designed for your individual elegant style. Choose between a beautiful and simple leather thread, leather thread with hooks with a golden or silver chain and a braided detail or leather thread with colourful details and a pompom. Whichever option you choose, an exclusive zoey adds to your elegance. Customise your zoey with letter beads in gold or silver to add to its uniqueness.
• Material: polyester | metal - gold plated
• Lenght: max. 150 cm - adjustable in length; can be worn in front or crossbody
• Diameter: 4 mm
• Case: transparent PC + TPU phone case with shock-proof bumpers at the edges
• 1 handmade polymer ornament
• You can add your name or a message in gold letter beads. The beads may slip and wiggle depending on the thread
diameter. Attention: Due to the production in Turkey Q, W and X are not available as letter beads.
• The metals in the fun collection are only available in gold.
• One ornament is included in the price. You can add as many ornaments as you want at an extra charge. The rings holding
the ornaments are only available in gold.
• The polymer ornaments and their connection to the case and cord are extremely sensitive. Please be careful and avoid
pulling the cord or the ornaments too fiercely. Be careful when you take your zoey out of your bag and when wearing it with
garments that might pull at the ornaments. The rings might open and the ornaments might get lost.
• zoey design does not take any responsibility for lost or broken ornaments.
• Each piece is handmade and unique, therefore there may be slight differences in colour, size, shape or texture.
• The threads in our collections are firmly attached to the phone case, so they cannot be removed or replaced by other
• The colour of the metal parts may faint or change colour due to humidity, perfume or sun exposure.
• Dust and other particles entering the phone case over time may cause scratches on the phone.
• The responsibility for the security and intactness of the phone lies with the owner.
• zoey phone cases come without a cell phone.
• zoeys are available for iPhone, Samsung and Huawei smart phones.